Martyn’s Law Across Multiple Sites: The Central Oversight Problem
Running Martyn’s Law across a single site is one challenge. Running it across 50 sites is a different problem entirely. Running it across 500 sites is different again. This page explains what changes at scale and how multi-site organisations coordinate readiness effectively.
Why Multi-Site Is Different
A single site needs four procedures, staff training, an exercise, and evidence. All four live in one place, managed by one team.
A multi-site organisation needs:
- Four procedures per site, with premises-specific detail.
- Staff training per site, with records specific to each employee.
- Exercise per site, on a feasible rotation.
- Evidence per site, aggregated centrally.
- Central oversight showing the status of all sites at a glance.
- Cross-site consistency where appropriate (templated procedures, standard training).
- Adaptation where sites genuinely differ (layout, operations, local risk).
The complexity isn’t additive. It’s multiplicative. Procedures × sites × staff × training records × exercise outcomes × evidence updates, all running in parallel, all needing to stay current.
The Multi-Site Organisations Most Affected
Retail chains
Department stores, supermarket chains, DIY chains, speciality retail groups. Hundreds to thousands of sites, high staff turnover, varying footfall, regional operational differences.
Hospitality groups
Pub groups, hotel chains, restaurant groups, event space operators. 10s to 100s of sites, seasonal attendance spikes, part-time and casual staffing.
Multi-academy trusts (MATs) and academy chains
Multi-site education structures with shared governance. 5 to 50+ schools, each needing its own readiness but coordinated through trust-level oversight.
Faith bodies with multi-site oversight
Church, mosque, synagogue, and temple networks. Central oversight of autonomous local premises.
Healthcare and NHS trusts
Hospital trusts, community healthcare providers, primary care networks. Mixed estate types under shared governance.
Transport operators
Station operators, airport operators, integrated public transport organisations. Large estates with high through-flow.
The Specific Challenges at Scale
Every site needs its own procedures because every building is different. But total custom development per
1. Procedure consistency vs specificity
Every site needs its own procedures because every building is different. But total custom development per site is impractical at scale.
Solution: templated procedures with premises-specific inputs. The template ensures consistency; the inputs ensure specificity. A platform-based approach handles this efficiently.
2. Staff turnover and training currency
In hospitality and retail particularly, staff turnover can exceed 50% annually. Training delivered 12 months ago to people who have left is meaningless.
Solution: rolling training integrated with onboarding. Every new staff member completes training as part of induction. Platform tracking shows training currency at individual, site, and group level.
3. Exercise scheduling across sites
Running an exercise at every site every year is operationally significant. For 200+ sites, it’s a major programme.
Solution: staged exercise rotation with a minimum frequency per site (typically 12 to 24 months), combined with programme-wide tabletop exercises.
4. Evidence aggregation
Per-site evidence is fine in principle. Aggregating it into group-level reporting, across thousands of staff and hundreds of sites, is where manual approaches break.
Solution: central dashboard pulling per-site status into group views. Readiness at a glance.
5. Governance and accountability
Who is accountable for Martyn’s Law at a group level? At a site level? When a board asks “are we ready?”, who can answer, and how?
Solution: defined ownership at both group and site level. Group-level compliance function. Site-level named responsible staff. Clear reporting lines.
What a Central Dashboard Needs to Show
For multi-site organisations, effective central oversight shows:
- Per-site status: procedures current, training in date, exercise completed, evidence packaged.
- Aggregate readiness: percentage of sites fully ready, percentage with gaps.
- Drill-down: ability to see specific gaps at specific sites.
- Trend: how readiness has moved over time.
- Exception reporting: alerts when sites drift out of compliance.
- Evidence export: packaging evidence for a regulator on request.
Without this view, multi-site organisations typically discover gaps at the worst possible moment (inspection, or incident).
How Prova Risk Handles Multi-Site
Purpose-built for multi-site organisations. Specific capabilities:
- Templated procedures with per-site customisation.
- Staff training at individual level with site and group roll-up.
- Exercise management with rotation scheduling.
- Evidence captured automatically as activities complete.
- Group dashboard showing estate-wide readiness.
- Evidence export for regulatory inspection.
Group pricing reflects the scale. £399 per year per site for smaller multi-site organisations, with tailored pricing for larger estates.
Still Not Sure?
The fastest way to know is our free Am I in Scope? tool. A handful of questions, a clear answer, no account needed.
If you already know you’re in scope, Get Started with Prova Risk to prepare your public protection procedures, train your staff, and keep the evidence you’ll need if inspected. £399 per year per site.